We were thoroughly satisfied with the service we received from Tim B! He replaced parts for our garage door, took time to explain all of the products we received and answered all of our questions. He is extremely conscientious!
I contacted Tim on a holiday weekend, and while he was willing and prepared (he had a new garage door opener available to install) to work on the holiday, he felt my issue wasn't an emergency and could wait (saving me money) until he was open for business. He determined my opener did not need replacing at that time and performed maintenance with improved its performance and should extend its lifespan. I will definitely call Tim/Gateway when I need a new opener. He was professional, pleasant and knew his business
Professional, on time, knowledgeable, cleaned up afterwards.
Tim answers the phone and came when he said he would. He fixed both our automatic gate and 2 garage doors. He is extremely knowledgeable, quick and thorough in his work. He explains clearly and is very courteous, and his prices are reasonable. In less than 20 minutes he fixed two garage doors that had been "serviced" by others who had never diagnosed the real problem. We recommend him highly!
Tim was an awesome guy to work with. He was extremely professional and quick about getting the job done I would recommend him to anyone needing garage services.
Tim was always prompt and straight forward. He did not try to sell me what I didn't need.
Excellent service. Prompt and honest. Will definitely call again
Excellent workmanship and courteous service.
Fantastic service! I called last minute and Tim was able to make it out on short notice and fix my garage! Highly recommended!
Tim saved my Christmas. My springs broke on Christmas Eve and he was able to help me get my cars free. He offered to come Christmas day if needed. He showed up Monday morning early had my doors working in record time. Thanks for your excellent service!
Tim was very helpful in fixing an existing building error. Original window was not put in square. He fixed the problem.
Excellent workmanship and courteous service.
I called 8 other companies and no one could fit me in with such short notice. Tim was able to accommodate my short notice and provided excellent service throughout the process! If you have an issue with your garage, Tim is your guy!
Excellent service, arrived on time went above and beyond our expectations. Would recommend Tim to anyone needing garage door work.
Great company would highly recommend them
Called Gateway Garage Doors to get an estimate to install a WiFi Garage Door opener on a commercial building. Tim responded immediately and provided the lowest estimate. Upon acceptance, Tim was able to come out the very next day, installed the opener within a couple of hours, programmed phones and vehicles, and went through all instructions. He communicated with us at all times so we knew when he was coming and is extremely neat and professional. His estimate was spot on and he did not try to upsell. He gave us exactly what we wanted and it works perfectly! I would highly recommend Tim and Gateway Garage Doors. Tim owns his own company and takes pride is doing business the right way! Thank you, Tim....it was a pleasure doing business with you!
Tim was very knowledgable and his customer service was excellent. For a small company he was able to beat the bigger companies prices without scrimping by on quality. I highly recommend this company for your Garage Doors needed.
I was referred to Gateway Garage Doors and Gates by a store. Tim responded immediately and set up a date that was convenient for me. There was an issue with the hardware that I had to exchange and Tim was available the next day to complete the job. He was professional, friendly, and I would recommend him highly.
I had a spring break on me a few days ago and Tim responded to my request immediately and was at my house before I knew it. He was professional and very thorough with his work and explanation of what needed to be fixed and why.
Tim always made sure that I knew what was going on and answered all my questions since I don't know much about garage doors and how they operate. If you need a reliable and high quality company for your garage door needs, Tim is the man and won't disappoint.
Excellent workmanship and customer service.
Tim did some work on our garage door a few months ago that solved a problem we'd been dealing with for a while. That turned out well. When we had a problem later with the opener, we called him again, not remembering it was he who repaired the door. He came in one day. He diagnosed the problem in a very short time and recommended we replace the opener, which was 15 years old. There was no pressure to buy anything other than what we wanted. Once we made a choice, he installed the new opened in about 1 1/2 hours. He was clearly competent as well as thorough, and neat. Everything was completely cleaned up when he left. Before leaving he went through all the instructions for operation of the new opener, as well as the terms of the warranty. We recommend him unconditionally.
Gateway Garage Doors and Gates came on an emergency call. Figured out the problem immediately and had it fixed within a half an hour.
Tim was very professional and knew what he was doing. Liked the way he went over what he did and showing us that it worked. Will use again.
Tim did an excellent job and came the same day to fix my problem. I had ordered a wireless remote garage door keypad that wasn't compatible with my existing door. Tim went and secured another one and returned right away to install it. Same day service is very unusual these days! He was very personable and good. He even suggested ways to care for our garage doors without having to be asked! I would recommend his company for any garage door issue. We give him 5 stars definitely.
On multiple occasions I've called Tim for an "emergency" issue and he has always responded promptly to correct the problem. He is very experienced in his craft and has yet to see a problem that he could not handle. I would recommend his services highly.
I called Gateway Garage Doors with an issue I was having with my garage door for several weeks. I was able to explain the issue over the phone and TJ diagnosed the problem right away and knew what needed to be replaced to have it operating again. TJ took the time to explain my options to me and I actually decided to replace the whole operator since other issues may arise with an old operator. He came to my house on a Saturday afternoon and installed a new operator within an hour. I'm very happy with the service and product TJ provided. New garage operator is very quiet and includes LED lighting. Thanks!
Tim Bohart was efficient, friendly, and professional. Our garage (and accessories) have never been better!
Tim is very professional, courteous, prompt, & meticulous!