What kind of spring do you have?
Torsion springs are generally mounted above your door in the center of the wall. They are industry standard are easiest to service and maintain. They are not as easy to replace as some other systems but the entire system is designed to be the smoothest running, and easiest to maintain. They are, however, quite dangerous, and should only ever be adjusted by trained professionals.
The type of springs matter most when making a decision. There are springs available that will function fine, but can fail after 1-2 years of regular use. Gateway has created springs that will last upwards of 50,000 cycles. This is what we install because it provides the customer with the best value, and allows us to perform lasting repairs we can stand behind.
Extension springs are most often found on one-piece swing up garage doors. They are a simpler spring which requires less hardware than other systems to operate. With proper knowledge, an extension spring can be replaced in the shortest amount of time.They do require more precaution that other systems due to their age. The largest concern with them is proper containment of the coils, which are often exposed and under tension when the door is closed, Safety cables should be installed to prevent serious injury if the spring were to break.
Torquemaster is a spring system model installed with Wayne Dalton Garage Doors. Common here in the valley due to Wayne Dalton working heavily with housing developments. The system is touted as being very safe due to the enclosed spring system. The biggest concern service technicians have is the system is not very user friendly. Customers often don’t know their spring is broken due to there not being an visual indication and many times can cause damage by repeatedly attempting to use the door when it is broken. Servicing the system is often difficult since it was designed to be installed all at once, it often prompts a full replacement of the system when the spring breaks. Gateway tries to do a spring conversion on these systems to provide a better user experience and provide a lasting repair that eliminates worry.
Gateway Standard Procedure
Here at Gateway we follow a standard procedure created with industry guidelines in mind. This unique procedure ensures safety above all else, and focuses on providing the customer with peace of mind at all times of the repair.”
Complete safety inspection
Most often, problems with the garage door springs will tend to signal other issues re present. The system is reliant on all parts working correctly and running smoothly. We perform a complete inspection to verify all parts are in working order, and if anything is worn we can work with the customer to determine a course of action best suited to their situation.
Dual Spring System
Safety is one of the main concerns when dealing with garage door springs, which is often overlooked. Your door may have one spring, or it may have two, but have you ever wondered what the difference is? With a single spring system, the single spring is designed to hold all the weight of your door, so often there is nothing to catch the door if that spring fails. This can lead to serious injury in the right circumstances. With a dual spring system, each spring is holding about half the weight. It is very uncommon for both to break together, so there is less chance of serious injury if one were to break in the right circumstances.
Longevity and reliability are our second concern with springs. When a spring breaks you are often stuck with no options but to fix it immediately, so the longer we can make the springs last, the less you will have to worry about them. A dual spring system provides relief to the springs, because the springs can be put under less tension. It also balances out the forces on your torsion shaft and provides less wear and tear to your supporting bearing and cable drums. With our high cycle springs and the warranties provided with those, we can eliminate another worry off your list.
Balanced Garage Door
The balance of a garage door is the most important factor for the correct operation of all the moving parts. A correctly balanced garage door, even a 500lb door, will appear weightless when released from an automatic operator. To demonstrate proper balance, we always put the door on manual operation and lift it to three points. Just off the floor it should hover. At the halfway point of the opening, it should neither drift down, or lift on its own. Lastly, at the full open position, the door should rest on its on in line with the header of the house and not need any support.
The balance of a garage door is determined by the weight of the door and its hardware, and the springs chosen to be installed. Here at Gateway we have springs that vary from the lightest doors, at about 129 lbs, to some of the heaviest doors that can weigh well over 1000 lbs. We calculate the weight of your door and customize a combination that can balance your door perfectly every time.